AI Call Handling Built for Busy Pharmacies, Clinics, & HCPs

VoicRx helps pharmacies, medical clinics, and healthcare professionals answer every patient call, reduce interruptions, and automate routine requests with a human-like AI receptionist built on HIPAA-compliant technology to ensure patient data security.

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Healthcare Calls Were Never Meant to Be This Disruptive

If you run a pharmacy or medical clinic, you already know:

🔴 Phones ring constantly during peak hours
🔴 Staff are pulled away from patient care
🔴 Routine calls consume valuable time
🔴 Missed calls lead to frustrated patients — and lost revenue
🔴 After-hours calls go unanswered

VoicRx was built to solve this — without adding complexity.

Healthcare workers are facing a huge crisis

Meet VoicRx — Your AI Healthcare Receptionist

VoicRx is a healthcare-focused AI call answering solution that works alongside your existing phone system to handle patient calls professionally, securely, and around the clock.

24/7 AI Human-like Call Answering

VoicRx answers patient calls professionally around the clock, ensuring no inquiry goes unanswered — even after hours or during peak times. Patients receive immediate, professional responses without adding pressure to your staff.

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Automated Appointment Scheduling

Patients can book, reschedule, or confirm appointments directly through the call without waiting on hold. This reduces front-desk workload while keeping your schedule accurate and up to date.

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Pharmacy & Clinic FAQs

VoicRx handles routine questions about hours, services, location, and captures key information for text response. This allows your team to focus on in-person care instead of repetitive phone inquiries.

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Smart Call Routing

Calls that require human attention are intelligently routed to the appropriate staff member. Urgent matters reach the right person faster, while non-urgent calls are handled automatically.

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Secure Patient Information Capture

VoicRx accurately captures caller details such as name, reason for calling, and preferred follow-up. Information is collected securely and passed along to your team for efficient handling.

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HIPAA-Compliant by Design

VoicRx is built using systems and processes designed to support healthcare privacy and data protection requirements. Compliance considerations are integrated from the ground up, not added as an afterthought.

Bringing the Power of AI to Independent Healthcare Providers

VoicRx is ideal for small independents or chains for:

✅ Pharmacies
✅ Medical Clinics
✅ Wellness Clinics
✅ Dental & Specialty Practices
✅ Any healthcare professional running their own practice

If your phone interrupts patient care — VoicRx fits.

Book a Live Demo

What Happens After You Start Your VoicRx 30-Day Trial

Starting VoicRx is simple — and you’re not doing it alone.
From the moment you activate your trial, we guide you step by step to get your healthcare call handling live quickly and confidently.

1. Start Your 30-Day Free Trial

Click Start Trial and securely activate your VoicRx account. A credit card is required to begin service, but you won’t be charged unless you continue after the trial period.

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2. Guided Setup via Launchpad

Once inside the platform, you’ll be taken through a guided Launchpad that helps you configure call flows, business hours, routing rules, FAQs, and scheduling preferences — all tailored to healthcare workflows.

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3. Step-by-Step Email Guidance

You’ll receive clear onboarding emails that walk you through each setup stage at your own pace. Each step is designed to be quick, practical, and easy to follow.

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4. Free Onboarding Call with a VoicRx Expert

As part of onboarding, you’ll be prompted to schedule a live setup call with a VoicRx specialist. We’ll review your call flow, escalation rules, calendars, and ensure everything is configured correctly for your practice.

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5. Ongoing Support, Built In

You’re never left guessing. Support is available through:

In-platform AI Help Center
Voicy AI assistance
WhatsApp, SMS, or phone support
Ongoing human support when needed

Everything You Need in One Plan

VoicRx subscription includes everything you need to get up and running — support, onboarding, and ongoing assistance — is included in one simple monthly plan.

VoicRx - 24/7 AI Receptionist for Pharmacies, Clinics, and HCPs

$245

USD per month

Try Free for 30 Days - Credit Card Required

Handle incoming calls with basic information and message taking.

24/7 AI Call Answering

Healthcare-Specific Call Logic

Appointment Scheduling & Confirmation

Automated Patient FAQs

Smart Call Escalation

Secure Patient Information Capture

HIPAA-Compliant Infrastructure

No Per-Call or Per-Minute Fees

No Contracts or Long-Term Commitments

Trusted by Healthcare Professionals

Healthcare providers are choosing VoicRx to manage patient calls more efficiently without adding staff. Purpose-built for busy practices where every call matters.

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VoicRx has revolutionized our pharmacy's customer service. Their AI receptionist handles calls efficiently, reducing wait times and ensuring every customer feels heard. A must-have for any busy pharmacy!

- L. Mitchell, RPh

We've seen remarkable improvements in call management since adopting VoicRx. The AI receptionist handles inquiries swiftly, allowing us to focus more on in-store care. It's an indispensable tool for any pharmacy aiming to enhance customer satisfaction.

- J. Turner, RPh

VoicRx has transformed our call handling process. The AI receptionist ensures prompt responses, allowing us to provide personalized attention in-clinic. It's an incredible asset, streamlining operations and enhancing overall customer experience.

- D. Harper, DDS

VoicRx has transformed the way we handle client communications, streamlining our processes and ensuring no opportunity slips through the cracks. The platform's comprehensive approach to call handling and scheduling has significantly enhanced our customer experience in our rehab clinic.

- S. Stricker, PT

1. How is VoicRx HIPAA compliant?

VoicRx is built on HIPAA-compliant infrastructure and designed with healthcare privacy and data protection best practices in mind. Compliance considerations are built into how calls and information are handled.

2. Can VoicRx access patient records or prescription systems?

No. VoicRx does not connect directly to patient management, EHR, or pharmacy dispensing systems. This ensures patient data remains within your existing clinical software environment.

3. What types of calls can VoicRx handle automatically?

VoicRx can handle common calls such as appointment scheduling, general inquiries, hours of operation, services offered, and routine pharmacy or clinic FAQs. Calls requiring access to patient-specific medical data are routed to your staff. It also has many other features you can use to automate your patient communications for marketing purposes.

4. Can VoicRx check prescription status or number of refills remaining?

VoicRx cannot view prescription records or refill counts. Instead, it can capture the caller’s request and route it to your team for follow-up when needed by phone or SMS.

5. How does appointment scheduling work?

VoicRx can book, reschedule, or confirm appointments by checking availability across one or multiple connected calendars. This helps keep schedules accurate without staff involvement. For example you can setup a calendar for vaccinations and VoicRx will automatically schedule patients based on availability.

6. What happens if a call is urgent or needs a human?

VoicRx intelligently escalates urgent or complex calls to the appropriate staff member based on your predefined rules. You remain in full control of when and how calls are transferred.

7. Do I need to change my phone number or provider?

No. VoicRx can work by forwarding your existing business phone number, so patients continue calling the same number they already know.

8. Is there a limit on the number of calls VoicRx can handle?

No. VoicRx includes unlimited call handling with no per-minute or per-call fees, even during high-volume periods.

9. How long does it take to get set up?

Most healthcare practices can be set up within a few days after onboarding. Configuration includes call flows, FAQs, routing rules, and calendar connections. One of our experts will help you get setup for your needs.

10. Is VoicRx under contract or can I cancel anytime?

VoicRx is offered on a month-to-month or annual basis with no long-term contracts. You can cancel or pause service at any time. There are no refunds for paid terms, cancellations will reflect for the following month/year.

Connect with a VoicRx Expert

See how VoicRx can work for your pharmacy or clinic — live.

Talk with a VoicRx specialist to review your call flow, scheduling needs, and compliance requirements, and see exactly how VoicRx would handle your patient calls.

30-Day Free Trial — No Risk

Start VoicRx with a 30-day free trial. A credit card is required to activate the service, but you won’t be charged unless you continue after the trial.