Answer Every Patient Call — Without Hiring More Staff.
AI call handling for busy pharmacies, clinics, and healthcare practices. Built by Healthcare Professionals for Healthcare Professionals.
Healthcare Calls Were Never Meant to Be This Disruptive
If you run a busy healthcare practice, you already know:
🔴 Phones ring constantly during peak hours
🔴 Staff are pulled away from patient care
🔴 Routine calls consume valuable time
🔴 Missed calls lead to frustrated patients — and lost revenue
🔴 After-hours calls go unanswered
What One Missed Call Costs a Clinic
🔴 3–5 missed calls per day
🔴 Average appointment value: $125–$300
🔴 That’s $10,000–$30,000+ per year in lost revenue!
VoicRx was built by health professionals for health professionals to solve these issues, and help capture what you’re already paying to generate.
Meet VoicRx — Your AI Healthcare Receptionist
VoicRx is a healthcare-focused AI call answering solution that works alongside your existing phone system to handle patient calls professionally, securely, and around the clock.
24/7 AI Human-like Call Answering
VoicRx answers patient calls professionally around the clock, ensuring no inquiry goes unanswered — even after hours or during peak times. Patients receive immediate, professional responses without adding pressure to your staff.
Automated Appointment Scheduling
Patients can book, reschedule, or confirm appointments directly through the call without waiting on hold. This reduces front-desk workload while keeping your schedule accurate and up to date.
Pharmacy & Clinic FAQs
VoicRx handles routine questions about hours, services, location, and captures key information for text response. This allows your team to focus on in-person care instead of repetitive phone inquiries.
Smart Call Routing
Calls that require human attention are intelligently routed to the appropriate staff member. Urgent matters reach the right person faster, while non-urgent calls are handled automatically.
Secure Patient Information Capture
VoicRx accurately captures caller details such as name, reason for calling, and preferred follow-up. Information is collected securely and passed along to your team for efficient handling.
HIPAA-Compliant by Design
VoicRx is built using systems and processes designed to support healthcare privacy and data protection requirements. Compliance considerations are integrated from the ground up, not added as an afterthought.
Bringing the Power of AI to Independent Healthcare Providers
VoicRx is ideal for small independents or chains for:
✅ Pharmacies
✅ Medical Clinics
✅ Wellness Clinics
✅ Dental & Specialty Practices
VoicRx solves a major problem for Healthcare Practices who can't afford a full-time phone receptionist and want to provide a professional experience for their patients.
If your phone interrupts and consumes resources that can be spent on valuable patient care — VoicRx fits.
What Happens After You Start Your VoicRx 30-Day Trial
Starting VoicRx is simple — and you’re not doing it alone. From the moment you activate your trial, we guide you step by step to get your healthcare call handling live quickly and confidently.
1. Start Your 30-Day Free Trial
Click Start Trial and securely activate your VoicRx account. A credit card is required to begin service, but you won’t be charged unless you continue after the trial period.
2. Guided Setup via Launchpad
Once inside the platform, you’ll be taken through a guided Launchpad that helps you configure call flows, business hours, routing rules, FAQs, and scheduling preferences — all tailored to healthcare workflows.
3. Step-by-Step Email Guidance
You’ll receive clear onboarding emails that walk you through each setup stage at your own pace. Each step is designed to be quick, practical, and easy to follow.
4. Free Onboarding Call with a VoicRx Expert
As part of onboarding, you’ll be prompted to schedule a live setup call with a VoicRx specialist. We’ll review your call flow, escalation rules, calendars, and ensure everything is configured correctly for your practice.
5. Ongoing Support, Built In
You’re never left guessing. Support is available through:
- In-platform AI Help Center
- Voicy AI assistance
- WhatsApp, SMS, or phone support
- Ongoing human support when needed
More Than Call Answering
VoicRx includes a full business communication platform to support your practice, including:
✅ Track every patient inquiry in one place
✅ Review call summaries and transcripts anytime
✅ Lead and patient inquiry tracking
✅ Calendar management and scheduling tools
✅ Call routing and escalation controls
✅ Protect patient information with secure infrastructure
✅ Ongoing platform updates and improvements
All designed to free up more time for you and your staff to provide more direct patient care.
VoicRx works alongside your existing systems, not replace them. You stay in control of how calls are handled, when staff are involved, and how patient requests are managed.
Compared to Hiring More Staff
❌ No payroll taxes
❌ No sick days
❌ No training turnover
❌ Works 24/7
VoicRx complements your team — it doesn’t replace them.
Everything You Need in One Plan
VoicRx subscription includes everything you need to get up and running — support, onboarding, and ongoing assistance — is included in one simple monthly plan. It's free to the first 30 days. Try it and take your practice to the next level!
VoicRx - 24/7 AI Receptionist for Pharmacies, Clinics, and HCPs
$245
USD per month
24/7 AI Call Answering: Never let calls go to voicemail again — even after hours or during peak times.
Reduce Front Desk Interruptions: Common questions are handled automatically so your team can focus on patients.
Smart Escalation to Staff: Urgent or complex calls are immediately transferred to the right person.
Secure Message Capture: Collect patient name, callback number, and reason for call — securely.
Appointment Scheduling & Confirmations: Book, confirm, and route appointments automatically.
Refill & Prescription Call Handling: Capture refill requests, direct to appropriate workflow, reduce hold times.
Vaccine & Clinic Information Automation: Provide instant answers for clinic hours, availability, and eligibility.
Insurance & Coverage Question Routing: Handle repetitive insurance-related questions automatically.
Healthcare-Focused Call Logic: Built by healthcare professionals who understand pharmacy and clinic workflows.
HIPAA-Compliant Infrastructure: Designed with healthcare data privacy in mind.
Usage-Based Billing: Simple monthly subscription plus usage based on call and message volume.
No Contracts: Month-to-month flexibility.
Powered by VoicWorks: Enterprise-grade AI infrastructure adapted for healthcare practices.
Trusted by Healthcare Professionals
Healthcare providers are choosing VoicRx to manage patient calls more efficiently without adding staff. Purpose-built for busy practices where every call matters.
Does VoicRx provide medical advice or diagnoses?
No. VoicRx does not provide medical advice, clinical interpretation, or treatment recommendations.
If a caller describes symptoms or requests clinical guidance, VoicRx follows predefined escalation rules to route the call to appropriate staff or advise contacting emergency services when necessary.
This safeguard is built into the system to protect both patients and practices.
Can VoicRx access patient records or prescription systems?
No. VoicRx does not connect directly to your EHR, pharmacy dispensing software, or patient management systems.
This ensures all protected health information remains within your existing clinical systems.
Can VoicRx respond in multiple languages?
Yes. VoicRx can respond to callers in 20+ languages, helping pharmacies and clinics support diverse patient populations. Language behavior can be configured based on your practice needs.
How is VoicRx HIPAA compliant?
VoicRx is built on HIPAA-conscious infrastructure and designed with healthcare privacy and data protection best practices in mind. Call handling, data storage, and communication workflows are structured to support healthcare compliance standards.
We recommend that each practice review compliance requirements with their own advisor as part of onboarding.
What types of calls can VoicRx handle automatically?
VoicRx can handle common healthcare calls such as:
• Appointment scheduling and confirmations
• Store hours and service inquiries
• Vaccine clinic bookings
• General FAQs
• Insurance and coverage questions (non-patient-specific)
Calls requiring access to patient-specific medical data are routed to your team.
Can VoicRx check prescription status or number of refills remaining?
No. VoicRx cannot view prescription records or refill quantities.
However, it can capture refill requests and route them to your team via secure message, SMS, or task notification for follow-up.
Let us know if this is important for you and which vendor you use and we will start working on integrations.
How does appointment scheduling work?
VoicRx connects to your calendar(s) and can:
• Book new appointments
• Reschedule existing ones
• Confirm availability
• Send automated reminders
For example, you can create a dedicated vaccination calendar and VoicRx will schedule patients based on real-time availability.
What happens if a call is urgent?
VoicRx follows escalation rules that you define.
Urgent calls can be:
• Transferred immediately
• Routed to specific staff
• Sent as priority SMS alerts
You remain in full control of escalation logic.
Does VoicRx replace my staff?
No. VoicRx works alongside your team.
It handles repetitive and after-hours calls so your staff can focus on in-person patient care.
Do I need to change my phone number or provider?
No. VoicRx works alongside your existing phone system by forwarding calls from your current business number.
Your patients continue dialing the same number they already know.
Is there a limit on the number of calls VoicRx can handle?
VoicRx can handle high call volumes simultaneously, including peak periods and after-hours traffic.
Subscription includes AI call answering. Usage-based billing may apply depending on total call and messaging volume.
How long does it take to get set up?
Most practices are configured within a few days.
Setup includes:
• Custom call flows
• FAQ configuration
• Escalation rules
• Calendar connections
You’ll receive guided onboarding and live support to ensure everything fits your workflow.
How does pricing work?
VoicRx includes a flat monthly subscription for AI call answering and platform access. Additional usage-based charges may apply depending on call and messaging volume. Pricing is transparent and discussed during onboarding.
Is VoicRx under contract or can I cancel anytime?
VoicRx is offered month-to-month or annually.
There are no long-term contracts. You may cancel or pause service at any time. Paid terms are non-refundable, and cancellations apply to the following billing cycle.
Will patients know they are speaking with AI?
VoicRx introduces itself clearly and communicates in a natural, professional tone. The goal is to provide fast, helpful responses while maintaining transparency and patient trust.
Can VoicRx send SMS or follow-up messages?
Yes. VoicRx can automatically send SMS confirmations, reminders, missed-call responses, and internal staff notifications based on your configuration.
Can I customize what VoicRx says?
Yes. You control call scripts, FAQs, escalation rules, voice, and messaging preferences. VoicRx is tailored to your specific practice workflow.
What happens during high-volume periods?
VoicRx can answer multiple calls simultaneously, helping eliminate voicemail backlogs and hold times during peak hours.
Connect with a VoicRx Implemetation Specialist
See how VoicRx can work for your pharmacy or clinic — live.
Talk with a VoicRx specialist to review your call flow, scheduling needs, and compliance requirements, and see exactly how VoicRx would handle your patient calls.
